About High Touch Inc.
INCORPORATED SINCE
1984
CO-FOUNDERS
Ted Cary
Dave Glover
Mark Lenz
DID YOU KNOW?
The name ‘High Touch’ came from the #1 New York Times Bestseller “Megatrends” written by John Naisbitt. “Megatrends” was written based on predictions for tomorrow based on a dynamic analysis of what America is today; and proved to be true in anticipating major shifts for the world.
High Touch manager one of 15 to earn new worldwide technology services certification
May 15, 2009
Trevor Henke, manager of the Managed Services division of High Touch, Inc., is one of 15 technology professionals to earn a newly minted certification by the MSP Alliance, the International Association of Managed Service Providers. Henke recently returned from the MSP World Conference in Orlando with 175 technology professionals in attendance where the new certification examination was introduced.
The CMSP (Certified Managed Services Professional) is the first program of its kind, specifically designed to ensure that individuals employed in the Managed Services industry are meeting and exceeding the highest levels of ethics, education, work experience, as well as possessing a strong combination of both business and technical requirements. “The MSP Alliance Certified Managed Services Professional exam is a rigorous text that benchmarks and verifies the quality of the individual providing managed services,” said Charles Weaver, MSP Alliance president. “We are very proud to have Trevor Henke as a part of this prestigious body of managed services professionals.”
Managed Services is described as an outsourced IT function in which a technology vendor supports a client’s computer hardware, software, data management, network security, server security and other related needs. CMSP was created using a wide base of criteria that encompasses many disciplines in the managed service profession. Individuals are required to pass a written exam, possess a minimum of IT-related work experience and/or education, as well as have a strong understanding of the Managed Services Provider’s Code of Ethics and Conduct.
Kevin Colborn, High Touch Director of Information Technology & Managed Services, noted that the certification is part of High Touch’s client support initiatives. “The MSP certification enables High Touch to achieve a recognized standard of service for our customers and create more efficient business practices for them,” said Colborn. “We are proud that Trevor is among the first to achieve this industry standard.”
High Touch, Inc. is an employee-owned company that provides technology solutions to small and mid-size businesses. Based in Wichita, Kan., High Touch serves business clients with hardware and software services, Web site and Internet services, video surveillance and network security solutions. High Touch has customers in 50 states and the District of Columbia as well as six countries worldwide.
About MSP Alliance
The MSP Alliance is the world’s largest professional association and accrediting body for the Managed Services Industry. Comprised of more than 8,000 managed service providers and service enabling technology vendors, the MSP Alliance works in a collaborative effort to define, promote and educate the Managed Services Industry and the end-user consumer on the adoption and successful use of technology through Managed Services.
The MSP Alliance is committed to increasing reliability and dependability in the industry surrounding the value and benefit of using Managed Service Providers (MSPs) to provide a wide range of mission-critical services. In addition, the MSP Alliance collects data on the practice of Managed Services on behalf of its members, to help them increase the value delivery of IT to the organizations they serve. For more information about the MSP Alliance please visit www.mspalliance.com.
