Wayne Chambers
President/CEO

• Engineered success strategies for two publicly traded companies 
• Multiple executive roles at $600 million NYSE company 
• 25 years as rent-to-own (RTO) and financial services corporate executive
• 13 years as rent-to-own (RTO) franchisee

Three decades of experience in finance, operations, marketing, franchising and executive ranks have prepared Wayne Chambers to lead High Touch’s evolution to a technology solution provider. In 2005, responding to a search for a new CEO, Wayne came to High Touch. Read more...

Dave Glover
Co-founder
Vice President of Software Technology

• Nine years leading software development for Rent-A-Center (RAC) 
• Integral in pioneering rent-to-own (RTO) industry core software
• Instrumental in software conversion of 1,440 retail stores
• Early adopter of Software as a Service (SaaS)
• Co-founder of High Touch

Technology was not on Dave Glover’s list of career choices when he began attending Wichita State University in 1971. An aspiring young trumpet player, he had dreams of becoming the next Doc Severinsen. Soon, and quite by accident, he discovered his true passion, in a class called Fortran. Read more...

Mark Lenz
Co-founder
Vice President of Systems Support

• Integral in pioneering rent-to-own (RTO) industry core software 
• Instrumental in software conversion of 1,440 retail stores
• Early adopter of Software as a Service (SaaS)
• Co-founder of High Touch

Fulfilling the purpose for which he was created…that’s the daily pursuit of Mark Lenz. If this sounds like a page form a bestselling book, it is. It’s also a way of life for Mark, and among his many purposes is finding new solutions in the technology industry. Read more...

Vernon Dolezal
Vice President/CFO, Treasurer 

• 19 years’ experience in accounting, finance, management and HR
• Successfully founded, grew and sold multi-location foodservice company
• Integral role in long-range planning and finance initiatives

Plant the seed, nurture it and watch it grow into something spectacular. Growing up on a farm near Ellsworth, Kansas, Vernon Dolezal witnessed this process thousands of times. Today, Vernon’s harvest is bountiful: focused on his wife and four children, a small crop of tomatoes and cucumbers, and the financial progress of High Touch. Read more...

Jason Mock
Director, Research & Development

• Positioned High Touch as an innovator in technology solutions
• Co-created original business plan for High Touch Managed Services
• Developed Managed Print Services and initiated the program for 4,200 printer units

Jason Mock defines himself as a tech head in a salesperson’s body. This hybrid personality drives him to constantly look for ways to utilize technology to increase productivity and his approach has proved priceless to High Touch and its clients. Read more...

Kevin Colborn
Director of IT Managed Services &
Web Development

• Spearheaded High Touch virtualization project 
• Extensive training in disaster recovery
• Experienced at business infrastructure needs
• Integral in the formation of High Touch Managed Services

In a company fueled by innovation and change, Kevin Colborn considers himself an “intrapreneur.” Working from inside an entrepreneurial company, he constantly explores new ways to support High Touch clients. Read more...

Jeff Lucas
Director of Client Services

• Orchestrates logistical rollouts for High Touch customers 
• Directs a staff of 20 technicians, six support service employees, three supervisors and a manager
• Led initiative to create client intranet site

Setting up his team for success is a preoccupation for Jeff Lucas. As director of client services, Jeff spends his days leading a staff of 30 in providing dynamic, real-time client support. It’s a job he’s held since 1996. Read more...

Terry Newlin
Director of Client Development

• 25 years experience in software development
• Manages program and design of software enhancements
• Instrumental in the development of online payment software function

Critical thinking and attention to detail, with a foundation of mathematics, physics, design and production: These are the elements of a successful R&D function. They are also the credentials of Terry Newlin, a degreed electrical engineer, director of High Touch client development. Read more...

David Oles
Director of Rent-A-Center Technology

• 25 years’ experience in IT systems support and management
• Engaged to lead the expansion of the High Touch distribution center
• Named a Premier 100 IT leader (Computerworld Magazine, 2006)

In an industry fraught with change, David Oles’ dogged pursuit of structure provides a welcome predictability for High Touch clients. David’s disciplined and systematic nature lends order in a constantly evolving trade.

Wayne Huxman
Director of Rent-A-Center Development

• 30 years in the technology industry
• Tapped to lead speed-to-market and excellence initiatives
• Experienced in healthcare, manufacturing, aviation and retail